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User Tools

Site Tools


Microsoft Outlook 2016/19/21

To include the shared mailbox as a parallel mailbox, the following steps must be carried out by authorised persons under Microsoft Outlook 2016:

  • Exit Outlook
  • Control Panel / Mail (Microsoft Outlook 2016) (32-bit) / E-mail Accounts… / Card E-mail / New…
    • If the item “Mail (Microsoft Outlook 2016) (32-bit)” is not visible, please change the item “Display” in the top right of the “Control Panel” window from “Category” to “Large Icons”.
  • In the “Add account” window, enter data for the shared mailbox:
    • Your name: <do not enter anything, remains empty>.
    • Email address: Enter the email address of the shared mailbox
    • Password: <do not enter anything, leave blank>
    • Click on “Next
  • Outlook may ask for access data. Please enter your personal access data here
  • Close all windows with “OK”, “Next”, “Finish” and “Close”.
  • Start Outlook
en/tp/email/shared-mailbox/outlook2016.txt · Last modified: 2022/12/05 17:48 by vi1008