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en:hrz:helpdesk:start
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Table of Contents
Helpdesk
You can receive help in the following ways:
Call Center
The call center of the university computing centre can be reached unter the following telephone numbers during the general opening hours:
Location | Telephone Number |
---|---|
Elsfleth | 4690 |
Oldenburg | 3690 |
Wilhelmshaven | 2690 |
Further information can be found among the item Call Center.
In Person
You can reach the staff of the computing centre in person and on the spot during these opening hours:
Location | Opening Hours |
---|---|
Elsfleth | Mo.-Fr. 8am - 12am |
Oldenburg | Mo.-Fr. 8am - 4pm |
Wilhelmshaven | Mo.-Fr. 8am - 4pm |
Remote
For the remote support, we use the remote maintenance software pcvisit by the company pcvisit Software AG. Please download the customer module for the remote support.
Ticket System
Via our ticket system, you can send us a message and receive help: https://www.jade-hs.de/hrz-helpdesk/
Further information can be found among the item Ticket System.
en/hrz/helpdesk/start.1588925130.txt.gz ยท Last modified: 2020/05/08 10:05 by el1024