In the area of messaging, the university computing centre uses the product “Cisco Jabber”. Due to this service being linked to a telephone number, it is only available for staff.
Start Cisco Jabber out of the software provision menu of the computing centre.
The software for the operation systems Microsoft Windows and Apple OS X can be downloaded under the following links:
The software for the operation systems Apple iOS and Google Android can be found in the respective app-store:
A clearing is necessary for the use of iOS and Android apps:
Send an e-mail to the helpdesk (Please indicate, which apps you want to use!)
|1||Logged in Person||This is the name of the person, which has logged into the client.|
|2||Own Status||The own status is indicated here. It can be changed manually by clicking on the status or the triangle.|
|3||Search Box||The search box to select directly, to search for a contact and call it or to add a contact to the contact list.|
|4||Group Name||Name of the created group.|
|5||Contact||Contact box and added person.|
|6||Status of the Contact||Absence message of the contact.|
|7||Chat and Call Symbol||A contact can be called or messaged directly via this symbol. If multiple numbers are deposited, a menu with all options will pop up.|
|8||Contact List||When selected, the contact list will be displayed in the Cisco Jabber client.|
|9||Chatroom||When selected, the available chatrooms are being displayed.|
|10||Calls||When selected, missed or taken calls are displayed.|
|11||Voicemail||When selected, the last mailbox messages are displayed.|
|12||Calendar||When selected, the appointments are displayed in the Cisco Jabber client.|
|13||Pickup / Collective Line Group||When selected, the existing pickup group and / or the status of the collective line group will be displayed. It can be changed by a push button.|
|14||Contact Picture / Status Colour||Picture of the contact with coloured status next to it.|
|15||Telephone Choices||Here you can decide whether you want to make calls with the computer or the telephone.|
Requirements: Each person owning a telephone number can be added. External contacts can be added as „Personal Contacts“.
Jabra Direct for Windows or MAC can be downloaded under the following link: Jabra Direct
Please install and start the software after downloading it.
Search for updates by clicking the respective “Updates” button and install them, if necessary. Please go to “Settings” and check, whether “Preferred Softphone” is set to “Cisco Jabber”.
After that, please log into the Cisco Jabber Client. In case you are already logged in, log out and log in again.
Go to settings “Gear - Options”, audio settings and then to “Extended”, in order to check whether “Jabra Evolve LINK” is set to position 1. If this is not the case, please adjust it with the arrow buttons and click “Adopt”.