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User Tools

Site Tools



The following guidelines apply to the passwords of a user account:

  • minimum count of characters: 8 characters
  • distinction of upper and lower case letters (a - z, A - Z)
  • numeric characters are allowed (0 - 9)
  • non-alphanumeric characters are allowed (! + - )
  • non-alphabetical characters are not allowed (ä ö ü ß Ä Ö Ü)
  • no expiration date

Change and Reset of Passwords

We suggest to change your password right after the receipt of your login details. You should also change your password regularly.

You can change your password in our portal for passwords and make use of further possibilities to reset the password. There you will be able to define a security question for the case you forget your password. You can also set up your smartphone in order to reset a forgotten password.

Please note that the change of the password has an impact on nearly all services.

  • Collaboration Cloud
  • Prinzing Services, especially locally implemented network printers
  • E-Mail account on your, tablet, smartpone and personal computer
  • Jade eCampus
  • Messaging via Cisco Jabber
  • Wifi access eduroam

Remark: When using the operation system Microsoft Windows, you can manage your saved passwords in the system control under Anmeldeinformationsverwaltung / Windows-Anmeldeinformationen (ENG: “Login Information Management / Windows Login Information”).

You have forgotten your password?

In case you have forgotten your password, you can request another printout of your account data sheet in your local computing centre. You will need to bring your valid ID-card and sign a form by yourself. Forgotten passwords are not sent via e-mail, because we are not able to check your identity this way.

Alternatively, you can use the portal for passwords to activate different methods for password resets.

Suggestions for Save Passwords

Please use your password only for the central IT systems of the Jade University. For the diverse online offers, you should use different passwords for each offer.

A good start into the topic are the suggestions of the BSI:


|BSI for Citizens - Passwords]]