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 Short  Name  Description  ACI  Application Centric Infrastructure  Packet filter; responsible for access control of services  ADS  Active Directory Services  Directory service from Microsoft, used, among other things, for the logon of users to the PC network system</description>
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        <title>Service Desk</title>
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        <description>Service Desk

The Service Desk deals with all enquiries from university members and staff to the University Computing Centre.

User administration

The service User Administration deals with all issues concerning identities in the IT systems of the Jade University of Applied Sciences, i.e. the creation, modification and deletion of user accounts.</description>
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University members and affiliates can use the Ticketsystem to send messages to the HRZ service desk. The advantage is that you no longer have to contact the relevant colleagues at the HRZ in advance and will usually receive a quicker response to your request.</description>
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        <title>Mobile working</title>
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Here you will find information on the most important topics regarding the use of our services in the home office.

----------

Data drives

You can access our data drives in these ways:

	*  For occasional access only, use our WebFiler in the web browser.</description>
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