You can receive help in the following ways:

The call center of the university computing centre can be reached unter the following telephone numbers during the general opening hours:

Further information can be found among the item Call Center.

You can reach the staff of the computing centre in person and on the spot during these opening hours:

For the remote support, we use the remote maintenance software pcvisit by the company pcvisit Software AG. Please download the customer module for the remote support.

Via our ticket system, you can send us a message and receive help: https://www.jade-hs.de/hrz-helpdesk/

Further information can be found among the item Ticket System.